El Centro College was preparing a large cohort of adult learners for the TSIA 2.0 - Texas's college-readiness assessment. Historically, first-attempt pass rates in developmental reading and writing hovered below 60%, and students who didn't pass on the first attempt were significantly more likely to exit the program without completing their credential.
The gap was a design gap, not a learner gap. That distinction drove every decision that followed.
Before designing anything, I conducted a structured needs analysis using SME interviews, learner surveys, and a review of existing materials. These were the questions driving discovery:
With the performance gap clearly defined, I designed a blended TSI Bootcamp using backward design - starting from the test structure and working back to the learning activities. Every objective was written to Bloom's Level 3–4 before any content was developed.
The TSI Bootcamp was delivered as a blended program: a structured in-person session for orientation and complex skill modeling, followed by a four-module self-paced LMS sequence that students completed in the two weeks before their test date.
The program exceeded its primary objective. A 98% first-attempt pass rate was a genuine outcome, not a reporting artifact - I had access to the assessment data directly and tracked it at the individual student level.
This program was eventually adopted as a model by other faculty in the developmental education department - which is the version of "it worked" I'm most proud of. Replication by your colleagues is stronger validation than any single data point.